Visionary Leader | Former Federal Procurement Expert | Certified Coach. Dr. James is a result-driven and Visionary leader with over 27 years of distinguished service in the Federal Government. She has excelled in leadership development, contract oversight, and regulatory compliance. A powerhouse in strategic execution, she has led high-performing teams,
managed multi-million-dollar contracts, and delivered mission-critical outcomes across two of the nation’s most complex government agencies. Visionary Leader | Former Federal Procurement Expert | Certified Coach. Dr. James is a result-driven and Visionary leader with over 27 years of distinguished service in the Federal Government. She has excelled in
leadership development, contract oversight, and regulatory compliance. A powerhouse in strategic execution, she has led high-performing teams,
managed multi-million-dollar contracts, and delivered mission-critical outcomes across two of the nation’s most complex government agencies.
Her diverse professional background spans more than three decades across key industries, including banking, cruise line, airline, and healthcare sectors, where her passion for “Customer Service” was born. This breadth of experience has sharpened her operational insight and strategic agility, making
her uniquely equipped to drive innovation, optimize performance, and navigate multifaceted organizational challenges.
As a certified life and professional coach, Dr. James empowers individuals and organizations to rise to their highest potential. Her coaching and training programs focus on strategic leadership, conflict resolution, personal and professional growth, and operational excellence, all grounded in practical
experience and results.